Update on Coronavirus (COVID – 19) Management at Outdoor Travel
Our top priority is to protect the health and safety of our valued customers and employees, as well their families, and the communities we proudly serve.
We have modified our operations to help protect the health and safety of our employees and customers and are following guidelines issued by the Public Health Agency of Canada and the Ministry of Health, in order to help protect the health and safety of our employees and customers.
* Sales, rentals, service and parts are open. We are also are available via phone, email, and through virtual tours
* Agreements and transactions maybe completed electronically, with restrictions. Procedures have been implemented where verification of ID and original signatures are required;
* We are offering video demonstration and home delivery options for purchased and rented RV’s, where possible and practical, as well as curbside pickup and dedicated drop off areas for RV’s;
* Service vehicle drop offs may be prearranged over the phone by appointment to be dropped off in dedicated areas during store hours and repair lists emailed to us.
* Hand Sanitizing stations have been placed around the dealership for the use of our customers and employees;
* Gloves and masks are being supplied free of charge, inside our main entrance to our customers and employees who wish to use them.
* Sneeze guards have been installed on all desks as well as at our parts and service counters
* Cleaning staff are continuing their enhanced protocols of sanitizing the dealership regularly; including the use of our EnviraMist sanitizing system.
These changes along with many others have been put in place, in order to allow us to continue serving our customers, while protecting everyone’s safety.
Please note that anyone visiting the dealership will be expected to observe these guidelines for health and safety.
Thank you for your cooperation, in order to limit the spread of COVID-19.
Sincerely, Outdoor Travel
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